Scope
This Privacy Policy describes how we handle your personal information for our services
on the BearDog websites, tools, applications, and services. It applies generally
to the BearDogInc, BearDogRecords, BearDogNetwork, .com, .net, .org, or .biz websites
and content.
By accepting the Privacy Policy and the User Agreement in registration, you expressly
consent to our collection, storage, use and disclosure of your personal information
as described in this Privacy Policy. This Privacy Policy is effective upon acceptance
for new users and is otherwise effective on August 15, 2011.Collection
You can browse our site without telling us who you are or revealing any personal
information about yourself. Once you give us your personal information, you are
not anonymous to us. If you choose to provide us with personal information, you
consent to the transfer and storage of that information on our servers located in
the United States.
We may collect and store the following personal information:
email address, phone number, physical contact information, and (depending on the
service used) sometimes financial information, such as credit card or bank account
numbers;
transactional information based on your activities on the sites (such as bidding,
buying, selling, item and content you generate or that relates to your account);
shipping, billing and other information you provide to purchase or ship an item;
community discussions, chats, dispute resolution, correspondence through our sites,
and correspondence sent to us;
other information from your interaction with our sites, services, content and advertising,
including device ID, computer and connection information, statistics on page views,
traffic to and from the sites, ad data, IP address and standard web log information;
additional information we ask you to submit to authenticate yourself or if we believe
you are violating site policies (for example, we may ask you to send us an ID or
bill to verify your address, or to answer additional questions online to help verify
your identity or ownership of an item you list);
information from other companies, such as demographic and navigation data; and other
supplemental information from third parties (for example, if you incur a debt to
BearDog, we will generally conduct a credit check by obtaining additional information
about you from a credit bureau, as permitted by law).
Marketing
We don't sell or rent your personal information to third parties for their marketing
purposes without your explicit consent. We may combine your information with information
we collect from other companies and use it to improve and personalize our services,
content and advertising. If you don't wish to receive marketing communications from
us or participate in our ad-customization programs, simply indicate your preference
in My BearDog or by following the directions provided with the communication or
advertisement. Use Our primary purpose in collecting personal information is to
provide you with a safe, smooth, efficient, and customized experience. You agree
that we may use your personal information to:
provide the services and customer support you request;
resolve disputes, collect fees, and troubleshoot problems;
prevent, detect, and investigate potentially prohibited or illegal activities, and
enforce our User Agreement;
customize, measure and improve our services, content and advertising;
tell you about our services and those of our corporate family, deliver targeted
marketing, service updates, and promotional offers based on your communication preferences;
and
compare information for accuracy, and verify it with third parties;
send autodialed and prerecorded messages regarding transactions and fee collections
to the telephone numbers (including wireless and cellular) you have provided us;
And other uses as described when we collect the information.
Our Disclosure of Your Information
We may disclose personal information to respond to legal requirements, enforce our
policies, respond to claims that a listing or other content violates the rights
of others, or protect anyone's rights, property, or safety. Such information will
be disclosed in accordance with applicable laws and regulations.
We may also share your personal information with:
Members of the BearDog Inc. corporate family—like Authorize.net or Goggle—to provide
joint content and services (like registration, transactions and customer support),
to help detect and prevent potentially illegal acts and violations of our policies,
and to guide decisions about their products, services and communications. Members
of our corporate family will use this information to send you marketing communications
only if you’ve requested their services.
Service providers under contract who help with our business operations (such as
fraud investigations, bill collection, affiliate and rewards programs and co-branded
credit cards).
Other third parties to whom you explicitly ask us to send your information (or about
whom you are otherwise explicitly notified and consent to when using a specific
service).
Law enforcement, governmental agencies, or authorized third-parties, in response
to a verified request relating to a criminal investigation or alleged illegal activity
or any other activity that may expose us, you, or any other BearDog user to legal
liability. In such events, we will disclose information relevant to the investigation,
such as name, city, state, ZIP code, telephone number, email address, User ID history,
IP address, fraud complaints, bidding and listing history, and anything else we
may deem relevant to the investigation.
Other business entities, should we plan to merge with or be acquired by that business
entity. (Should such a combination occur, we will require that the new combined
entity follow this Privacy Policy with respect to your personal information. If
your personal information will be used contrary to this policy, you will receive
prior notice.)
Without limiting the above, in an effort to respect your privacy and our ability
to keep the community free from bad actors, we will not otherwise disclose your
personal information to law enforcement, other government officials, or other third
parties without a subpoena, court order or substantially similar legal procedure,
except when we believe in good faith that the disclosure of information is necessary
to prevent imminent physical harm or financial loss or to report suspected illegal
activity.Information You Share on BearDog Your User ID is displayed throughout BearDog
(and so available to the public), and is connected to all of your BearDog activity.
Other people can see your bids, purchases, items for sale, storefronts, Feedback,
ratings and associated comments. Notices sent to other community members about suspicious
activity and policy violations on our sites refer to User IDs and specific items.
So if you associate your name with your User ID, the people to whom you have revealed
your name will be able to personally identify your BearDog activities. If you access
our sites from a shared computer or a computer in an internet café, certain information
about you, such as your User ID, activity or reminders from BearDog, may also be
visible to other individuals who use the computer after you.Using Information from
BearDog BearDog enables you to share personal and financial information to complete
transactions and collect payments. We encourage you to disclose your privacy practices
and respect the privacy of other users. We cannot guarantee the privacy or security
of your information and therefore we encourage you to evaluate the privacy and security
policies of your trading partner before entering into a transaction and choosing
to share your information. To help protect your privacy, we allow only limited access
to other users' contact, shipping and financial information to facilitate your transactions
and collect payments. When users are involved in a transaction, they may have access
to each other's name, User ID, email address and other contact and shipping information.
In all cases, you must give other users a chance to remove themselves from your
database and a chance to review what information you have collected about them.
You agree to use user information only for:
BearDog transaction-related purposes that are not unsolicited commercial messages;
Using services offered through BearDog (such as escrow, shipping, and fraud complaints),
or Other purposes that a user expressly chooses.
Cookies
We use "cookies" (small files placed on your hard drive) on certain of our pages
to help analyze our web page flow; customize our services, content and advertising;
measure promotional effectiveness, and promote trust and safety. For more information
about why we use cookies, see Cookies, Web Beacons, and Your Privacy.
A few important things you should know about cookies are that:
We offer certain features that are available only through the use of cookies.
We use cookies to help identify you and maintain your signed-in status.
Most cookies are "session cookies," meaning that they are automatically deleted
from your hard drive at the end of a session.
You are always free to decline our cookies if your browser permits, although doing
so may interfere with your use of some of our sites or services.
You may encounter cookies from third parties on certain pages of the sites that
we do not control. (For example, if you view a web page created by another user,
there may be a cookie placed by that web page.)No Spam, Spyware or Spoofing
We and our users do not tolerate spam. Make sure to set your BearDog communication
preferences so we communicate to you as you prefer. You are not licensed to add
other BearDog users, even a user who has purchased an item from you, to your mailing
list (email or physical mail) without their express consent. To report BearDog-related
spam or spoof emails to BearDog, please forward the email to spam@BearDog.com or
spoof@BearDog.com. You may not use our communication tools to send spam or otherwise
send content that would violate our User Agreement. We automatically scan and may
manually filter messages to check for spam, viruses, phishing attacks and other
malicious activity or illegal or prohibited content, but we do not permanently store
messages sent through these tools. If you send an email to an email address that
is not registered in our community (via Refer-a-Friend or other tools), we do not
permanently store that email or use that email address for any marketing purpose.
We do not rent or sell these email addresses.
Account Protection
Your password is the key to your account. Use unique numbers, letters and special
characters, and do not disclose your BearDog password to anyone. If you do share
your password or your personal information with others, remember that you are responsible
for all actions taken in the name of your account. If you lose control of your password,
you may lose substantial control over your personal information and may be subject
to legally binding actions taken on your behalf. Therefore, if your password has
been compromised for any reason, you should immediately notify BearDog and change
your password.Accessing, Reviewing and Changing Your Personal Information
You can see, review and change most of your personal information by signing on to
BearDog. Generally, we will not manually modify your personal information because
it is very difficult to verify your identity remotely. You must promptly update
your personal information if it changes or is inaccurate. Once you make a public
posting, you may not be able to change or remove it. Upon your request, we will
close your account and remove your personal information from view as soon as reasonably
possible, based on your account activity and in accordance with applicable law.
We do retain personal information from closed accounts to comply with law, prevent
fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with
any investigations, enforce our User Agreement, and take other actions otherwise
permitted by law.Security
Your information is stored on our servers located in the United States. We treat
data as an asset that must be protected and use lots of tools (encryption, passwords,
physical security, etc.) to protect your personal information against unauthorized
access and disclosure. However, as you probably know, third parties may unlawfully
intercept or access transmissions or private communications, and other users may
abuse or misuse your personal information that they collect from the site. Therefore,
although we work very hard to protect your privacy, we do not promise, and you should
not expect, that your personal information or private communications will always
remain private.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses
only the use and disclosure of information we collect from you. If you disclose
your information to others, whether they are bidders, buyers or sellers on our sites
or other sites throughout the internet, different rules may apply to their use or
disclosure of the information you disclose to them. BearDog does not control the
privacy policies of third parties, and you are subject to the privacy policies of
those third parties where applicable. We encourage you to ask questions before you
disclose your personal information to others.
General
We may amend this Privacy Policy at any time by posting the amended terms on this
site. All amended terms automatically take effect 30 days after they are initially
posted on the site. In addition, we will notify you through the BearDog Message
Center. If your questions are not answered online, you may write to us at: BearDog
Inc., 246 S. Sparks St, Burbank, California 91506, or using the Contact Us form.